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Digital Goods Refund Guidelines

Refund & Cancellation Policy

Last Updated: October 2026 · Throw Digital

⚠️ Strict Digital Product Policy (99% Non-Refundable)

Please read this policy carefully before completing your purchase. The Mobile Repairing Course and its 3 included bonus guides are instantly downloadable digital PDF files. Because digital goods are delivered immediately upon successful payment of ₹149 and cannot be returned, reclaimed, or deactivated, all purchases are 99% final and non-refundable, except under the strictly defined technical conditions detailed below.

1. Why Digital Downloads Are Non-Refundable

Unlike physical items that can be returned in unused condition, digital educational files (PDFs, schematics, checklists) are permanently retained on your phone, computer, or email once the download link is accessed. For this reason, digital transactions are deemed consumed upon fulfillment.

Situations Where Refunds Are NOT Granted (No Exceptions)

Refund requests based on any of the following personal or subjective reasons will be automatically declined:

  • Change of mind or regret: Deciding you no longer want or need the course after placing the order and gaining access.
  • Accidental purchase: Claiming an accidental order after the download link has already been delivered to your email.
  • Content familiarity: Claiming "I already know some or most of this material" or "The course is too simple / too advanced." (Course curriculum is publicly outlined on the sales page before buying).
  • Lack of time or dedication: Not having sufficient personal time to read, study, or practice the modules.
  • Device or app incompatibility: Not possessing a free PDF reader app on your smartphone, tablet, or PC (PDF is a universal open format supported on all operating systems including Android, iOS, Windows, and Mac).
  • Expectations of job or financial results: The course is purely technical self-learning material; failure to secure a job or earn a specific income is not grounds for a refund.
The Only 2 Specific Situations Where a Refund IS Granted

We will gladly approve and process a 100% full refund of ₹149 only under the following two verified technical conditions:

Condition A: Accidental Duplicate Payment (Double Charge)

If an intermittent payment gateway or network error resulted in your bank account being charged twice for the exact same order (same email address, same product, duplicate payment timestamps):

→ Requirement: Submit proof of both transaction IDs from the registered purchase email to support@throw.digital within 48 hours. Once verified, the duplicate amount will be refunded immediately.

Condition B: Irreparable File Corruption / Technical Download Failure

If the digital download link fails to deliver the file, or the PDF file downloaded is corrupt/damaged and cannot be opened on any standard device, and:

  1. You report the issue to support@throw.digital with screenshots within 7 days of purchase; AND
  2. Our technical support team is unable to provide you with a working alternative download link or direct file transfer within 7 business days of your report.

→ In this scenario, we will honor a full ₹149 refund without hesitation.

3. How to Submit a Refund Claim (If Eligible)

If your claim meets Condition A or Condition B above, please email our support desk with the required details:

To: support@throw.digital

Subject: Refund Request - [Your Order / Transaction ID]

Required Details to include:

  • Full Name & Registered Email used during purchase
  • Payment screenshot showing Transaction ID / UTR number / Date
  • Clear description and screenshot of the technical error or duplicate payment

4. Refund Processing Time

Once an eligible request is received and verified by our billing team, the refund of ₹149 will be initiated within 2 to 3 business days. Depending on your bank or UPI service provider, the funds typically reflect back in your original payment source within 5 to 7 business days.

5. Fraudulent Chargebacks & Abuse

Any attempt to download the course materials and subsequently file false chargebacks with payment processors or banks will be considered digital theft. We log download timestamps, IP addresses, and email confirmations. Fraudulent accounts will have all digital access permanently blacklisted and reported to relevant fraud databases.

6. Contact Our Support Team

Have questions before buying or need assistance with your download? We are happy to assist you:

Throw Digital
Support Email: support@throw.digital